Help By Feature

The INQ Wi-Fi Manager stores open Wi-Fi networks on your phone that you have signed into previously as well as crowd-sourcing information about open networks from other users. This means your phone will automatically sign you into Wi-Fi networks that it knows are free and open to avoid using up your data allowance wherever possible.

The Wi-Fi Manager also avoids searching for Wi-Fi networks when it knows you are moving in order to maximise your battery life.

When you first switch on your phone, you'll be given the option to store and share Wi-Fi locations. Opting in to this will allow INQ to build up a better database of free Wi-Fi locations that we can then make available to you to minimise your data usage.

You can switch off data roaming on your phone to avoid incurring large data costs on your phone when you're travelling abroad. To turn this off, open the Main Menu and select Settings > Wi-Fi & connections > Mobile network settings. From here you'll be able to turn data roaming on and off.

When you switch Bluetooth on from the Info Panel, you'll need to check if your phone is discoverable. To check this, open the Main Menu and select Settings > Wi-Fi & connections > Bluetooth settings. From here, you should be able to switch on the discoverable option and set up a name for your device to make it easier to find in future.

To transfer files to and from your computer, you'll need to use the USB cable that came with your phone, as well as ensure that there's a memory card installed.

Plug the USB cable into your phone and your computer. Your computer will automatically recognise that a hard drive is connected.

On your phone, drag the Status bar down on the screen to open the Notifications panel. From here, tap on the USB connected option and select Turn on USB storage. Once this option is switched on, you won’t be able to access your microSD card on your phone or any content saved on it so avoid opening Gallery, Music or Camera.

Once your computer has recognised your phone as a storage device, you'll be able to copy and paste files from your computer's hard drive onto your phone. When you're done, unmount your phone from your computer (by pressing the eject icon on Mac or by stopping the device in the taskbar in Windows) and then press Turn off USB storage on your phone. The files you moved will now be visible in the relevant applications, like Gallery and Music.

If you're using Windows and want to plug your phone into your laptop to use it as a mobile modem, you'll first need to download and install drivers from the Software updates section of the INQ Mobile website.

You can use your phone as a portable Wi-Fi hotspot when you're out and about. This allows you to turn your phone into a modem and use your data connection to connect to the web on your computer.

To turn on the portable Wi-Fi hotspot, open the Main Menu and press Settings > Wi-Fi & connections > Tethering & portable hotspot. From here you'll be able to turn the portable Wi-Fi hotspot on and off as well as set up any additional security settings.

When the hotspot is switched on, you'll see an icon appear in your phone's Status bar. To connect to your phone from your computer, open your Wi-Fi connections panel and connect to the INQ Cloud Touch. 

To turn on the portable Wi-Fi hotspot, open the Main Menu and press Settings > Wi-Fi & connections > Tethering & portable hotspot. From here you'll be able to turn the portable Wi-Fi hotspot on and off as well as set up any additional security settings like passwords.