Help By Feature

If you want to open a new window in Browser, just press the Options key and select New window.  You can also press and hold a link and then select Open in new window from the popup box.

You can switch between windows in Browser by pressing the Options key and selecting Windows - this will open a list of the windows you have open. Choose the one you want to switch to it.

Afraid not. However, you're able to view most videos that are on YouTube in the YouTube application on your phone - open the Main Menu and select YouTube. Then search for the video that you want to watch and tap it to view it on your phone.

To clear your phone's browsing history, open the Browser from the Launcher or Main Menu and press the Bookmarks icon to the right of the address bar. Press the History tab to view your browsing history then press the Options key and select Clear history to delete your phone's browsing history.

To see the address bar once you're on a web page, scroll up to the top of the screen - the address bar will be up at the top, hidden from view unless you scroll up to it.

Any files or images that you download will be saved in your phone's Browser settings. To see these, open Browser from the Launcher or Main Menu and press the Options key and select More > Downloads.

Downloaded files and applications are automatically stored on your phone's memory card in the Downloads folder. To access this, see the user guide section on transferring files to and from your computer.

If you have just downloaded a file, you can access this from the Notifications panel. Drag the Status bar down on the screen to open your Notifications panel and tap the download notification. The file will open in the relevant application, if this is available.

There are a few reasons why your download might have failed. You could be out of network coverage so you no longer have an active data connection. Alternatively your phone might not recognise the file format that you're trying to download and may require you to install an application capable of reading it.
 
If you are continually unable to download anything from the web, contact our customer service team for advice on how to fix this.