Help By Feature

The INQ Home live icons give you access deep into the heart of Facebook as well as showcasing updates from your friends. The live icons on your Home screen are made up of People, Events, Notifications, Places and News Feed.  

Press the People live icon to open the People application where you can keep track of your top Facebook friends. The People live icon will indicate when one of your top friends has updated their Facebook page. Once you open the application, the People live icon will stop showing any updates until it is next updated.

Press the Events live icon to open the Calendar application where you can view your Google and Facebook events side-by-side. If you have a Facebook event due to take place today, the Events icon will change to show the event picture. It will also update to show friends’ profile pictures on their birthday. If you have no events or birthdays in today’s Calendar, the events icon will appear with today’s date shown underneath. If you have more than one event or birthday on one day, the pictures will swap every ten minutes.

Press the Notifications live icon to open your Facebook Notifications screen. When you receive a new notification from a friend, their Facebook profile picture will appear in the Notifications live icon.

Press the Places live icon to open your Facebook Places screen where you can quickly check into locations as well as see your friends’ check-ins. When one of your Facebook friends checks into a location, their profile picture will appear in the Places live icon.

The News Feed live icon shows a selection of status updates, photos, albums, links and TouTube videos. To scroll thourgh the available stories, tap the left and right arrows in the top right-hand corner of the live icon. Press the content in the News Feed live icon to open it. Facebook status updates, photos and albums will all open in the Facebook application. Links will go straight to the page that is posted while YouTube videos will open in the YouTube application.

The live icons will check for new information every four hours. After checking, the People, Notifications, Places and News Feed will change to reflect any new activity or updates in the last four hours. Pressing the People, Notifications or Places icons will clear the live icons of any profile pictures until they are next updated.

Events updates once a day and will show icons for events happening throughout the day.

Yes, by pressing the Facebook icon next to the title News Feed. This will take a few seconds to update.

Your News Feed refreshes automatically every four hours or so while your phone is switched on. The News Feed live icon will show new stories from the last four hours as well as any older stories with updated Likes or Comments.

When videos are posted on Facebook, they appear in your News Feed as a thumbnail. Tapping this will open the video in the YouTube application.

Sometimes video thumbnails will not appear in your News Feed. This is usually because there isn't always a thumbnail image available in the right size when videos are uploaded to YouTube.

Sometimes when you switch on or unlock your phone, it takes the live icons a few seconds to catch up.

If you wait a few moments and one or more icons still don't appear, please contact our customer service teams.

Everyone uses their phones differently so it's hard to give a definitive answer on this. On average, if you let your INQ Home live icons update automatically and don't manually refresh them, they will use around 75MB of data each month. This doesn't include viewing any photos or videos posted in your News Feed, nor does in take into account how often you open the People app.