Inq Cloud Touch

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Why do I have two Facebook accounts in my phone's Accounts & sync settings?

In your phone's Accounts & sync settings, you'll see two Facebook accounts: one with your Facebook username and another called Facebook for INQ Mobile.

The Facebook account with your own name is the account that is linked to your own profile. If you log out of your own Facebook account on your phone, this account will disappear. This account is the one that syncs your Facebook friends with your phone's Contacts.

The Facebook for INQ Mobile account is linked to your phone rather than any specific account. Your phone uses this account to sync the INQ Home live icons and Calendar application with your own Facebook account. You should not edit or remove this account from your phone. Doing so will prevent your INQ Home live icons from syncing with a Facebook account.

Why do I have two Facebook accounts in my phone's Accounts & sync settings?

In your phone's Accounts & sync settings, you'll see two Facebook accounts: one with your Facebook username and another called Facebook for INQ Mobile.

The Facebook account with your own name is the account that is linked to your own profile. If you log out of your own Facebook account on your phone, this account will disappear. This account is the one that syncs your Facebook friends with your phone's Contacts.

The Facebook for INQ Mobile account is linked to your phone rather than any specific account. Your phone uses this account to sync the INQ Home live icons and Calendar application with your own Facebook account. You should not edit or remove this account from your phone. Doing so will prevent your INQ Home live icons from syncing with a Facebook account.

How do I reset my phone?

Resetting your phone will clear it of any personal information including Contacts details, applications and settings. It will not affect any information stored on your phone's memory card.

To reset your phone, open the Main Menu from the Launcher bar and select Settings > Privacy > Factory data reset.

If you are sending your phone for service or repair, or if you intend to wipe all of your data from the phone, it is recommended that you log out of Facebook prior to resetting your phone.

I've switched on Bluetooth but it’s not showing up in my friend's device list - how can I fix this?

When you switch Bluetooth on from the Info Panel, you'll need to check if your phone is discoverable. To check this, open the Main Menu and select Settings > Wi-Fi & connections > Bluetooth settings. From here, you should be able to switch on the discoverable option and set up a name for your device to make it easier to find in future.

How do I change sound profiles on my phone like ringtones and message notifications?

To change your sound profiles on your phone, open the Main Menu and select Settings > Sound and choose the tone that you want to change. You'll be able to choose from the preinstalled ringtones and notification tones.

You can also set a music track that's saved on your SD card as a ringtone. To do this, open the Main Menu and select the Music application - here you should be able to see all of the tracks that are saved on your SD card. Press and hold the track you want to set as your ringtone. This will open a popup box where you'll be able to select Use as phone ringtone from the list of options.

See the user guide section on transferring files from your computer to find out more about getting media onto your phone's memory card.

How do change INQ Keyboard options like auto-complete?

To change your INQ Keyboard settings, open the Main Menu and select Settings > Language & keyboard > INQ Keyboard > Input settings. Here you'll see all of your keyboard options, including auto-completes, keypress vibration and keyboard layout.

How do I change the time and date?

Your phone is set up to automatically show the same time and date provided by your mobile network. This means it should update automatically for daylight savings time. If you want to change the time or date that your phone displays, press the Info key and tap the Time & Date panel at the top left of the screen. This will open your phone's date and time settings.

From here you can choose how your phone displays the date and time format, as well as changing the actual date and time shown on your phone.

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