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    Skype

    1. What is Skype?

      Skype is an internet service that allows you to make free voice calls to other Skype users wherever they are in the world. Skype uses the internet to allow you to talk to people all over the world for free. Now your INQ¹ brings this new Skype technology to mobile.

    2. How does Skype on a mobile work?

      The same way it does on a PC! If you're already a Skype user, simply enter your login details in the Skype screen on the phone and all your existing Skype buddies can be loaded into your existing contact list. Then you just choose who you want to call and you're away. If you're not already a Skype user, don't worry, you can get set yourself up on your INQ¹ in seconds – no computer required.

    3. I'm not a Skype user and don't have a Skype account. Can I still enjoy all the free calls and chats on my INQ¹ offers?

      Yes, your INQ¹ is designed so that you can set up a Skype account quickly and easily, direct from your keypad. Simply open the Skype application and select ‘Create new account'. Once you have reviewed and accepted the terms and conditions you can create a Skype name and a password and click OK. Skype will then process this, setting up your new account and getting you up and running in seconds. When this is complete, you are ready to start sharing your user name with other friends who have Skype and add their Skype details to your buddy list.

    4. Can I use the same Skype account I use on my PC on my mobile?

      Yes. Your INQ¹ mobile has been designed to allow existing Skype users to quickly and easily enjoy Skype wherever they are. Your same Skype Name and buddies will appear wherever you choose to log in to Skype. You can't be logged in to two phones simultaneously, so you will need to log out of any other phone before you can access your Skype account on your INQ¹. However, you can be logged on to your account on your PC at the same time as on your mobile.

    5. How do I make a Skype call?

      Sign in to Skype, select contacts, choose the person you want to Skype, and hit call. Skype will then take several seconds or more to establish the call. You can also access your Skype contacts through the handset contact book. Find their contact, scroll down to their Skype ID in their contact and hit call.

    6. What does Skype on a mobile cost?

      It costs you nothing to make a Skype call to any other Skype user from your INQ¹ once you have an active internet service with your network. Roaming charges may apply if you are outside your home network.

      Please check your operator's website for more detailed terms of service.

    7. What about when I phone another INQ¹ using Skype? Do I pay then?

      No. All Skype calls between all Skype users are free, no matter whether that person is using Skype on another mobile or on their PC as long as you call them using their Skype Name and not their phone number. If you choose to call a phone number, you pay standard network call charges. If you choose to call a Skype Name, you pay nothing.

    8. What happens when people call me? Do they still have to pay to call my mobile?

      It depends how they call you. If a call is made from another mobile or fixed line to your mobile number, the caller pays according to their standard network charges. However, if the caller is calling from Skype on their PC or mobile, it's a free call for them and for you. So it's a great idea to encourage all your contacts to get Skype on their PC and an INQ¹ so you can all enjoy free calls, all the time.

    9. How can my friend use Skype to contact me?

      Skype is available on many computers as well as on handheld and wireless devices. Your friends can download Skype for free and start talking on the phone or chatting through Skype Chat with you on your INQ¹, or any Skype-enabled phone. All they need to do is to add your Skype Name to their Skype contacts.

    10. Will Skype work on 2G, 2.5G& 3G networks?

      Wherever you have coverage, Skype will work. If you can make a normal voice call, you will be able to make a Skype Call.

      Please check your operator's website for using Skype abroad.

    11. What about the quality of Skype calls over the internet?

      It is true that calls over the internet can be of lower quality than normal phone calls, however the service that we provide with Skype still provides a high quality call from your INQ¹ to anywhere in the world using Skype.

    12. Can I use Skype Out?

      Skype on INQ¹ does support Skype Out.

      Please check with your operator for details on where and how you can use Skype Out.

    13. How does the Skype experience differ from using a PC?

      The biggest difference is that you can use Skype when you are out and about, or away from your PC. Otherwise for Skype-to-Skype calls and Skype Chat there are no major differences.

    14. How easy is it to set up a Skype account?

      Very easy! When you turn the phone on, scroll to Skype on Switcher, select "Create Account" and follow the on-screen instructions. If your desired Skype name is not available you will need to enter a different name.

      You can also set up a Skype account by downloading Skype from www.skype.com and installing it on your PC or Mac. Setting up your account with Skype on your computer will give you a full list of suggested alternatives if your desired Skype name is not available.

    15. Can I add contacts to my phonebook?

      The Skype contacts appear in your INQ¹ phonebook. You can add Skype names to existing contacts in your phonebook, or you create new contacts. Choose Skype from Switcher, sign in, then choose Options > Add a contact. Enter a Skype name. You can also add contacts on your PC, which will then become visible on your INQ¹ when you next log in to Skype.

    16. Can I still Skype to Skype when in 2G coverage?

      Yes, if your operator has Skype enabled when 2G roaming. Please check with your operator.